Our Privacy Policy

Privacy Notice

Dear customers

We are pleasure to have you at HurryApp, by being HurryApp joiner you agreed the practices described in this Privacy Policy Notice

This Privacy Policy Notice describes the type of information necessary for HurryApp Egypt and all its Apps including this website to gather from you in order to process your inquiries and/or provide you with the services offered by HurryApp Egypt, Policy concerns the handling of customer personal information; this includes the collection, storage, access, use, updating, disclosure, disposal, destruction or any other processing of such information.

The purpose of gathering information from the customer serves the purpose of operating our business & enhancing our customer experience.

HurryApp is entrusted with the confidentiality of millions of customers’ communications and for managing an immense volume of personal information. We continue to foster the trust and confidence of customers in the way we handle their personal information and provide services.

This Privacy Policy Notice is modified in Sep. 2023 and effective from Oct. 2023. If policy is modified again, an update will be posted on our website 

What is HurryApp ?

HurryApp is a food delivery app that connects users with restaurants in their area. We collect personal information from users to provide them with the best possible experience.

Legal responsibility disclaimer

HurryApp is not responsible for the content of any third-party websites or applications that may be linked to our website. We also do not endorse any products or services offered by third parties.

Copyright Privacy

· HurryApp respects the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at contact@hurryapps.com

 

· HurryApp Egypt is committed to protecting the privacy of its customers. This Privacy Policy Notice describes the type of information that HurryApp Egypt may collect from you, how HurryApp Egypt may use and share that information.

Information We Collect

HurryApp Egypt may collect the following information from you:

· Contact information, such as your name, email address, and phone number

· Payment method.

· Delivery information, such as your address and delivery instructions

· Device information, such as your IP address and device type

· Location data, if you have given us permission to collect it

· Usage information, such as the pages you visit on our website and the features you use

· Other information that you provide to us, such as your feedback or comments

How We Use Your Information

HurryApp Egypt uses the information it collects to:

· Provide you with our services, such as processing your orders and delivering food to you

· Communicate with you about your orders and our services

· Improve our services

· Target our marketing

· Comply with our legal obligations

Personal Contact Information

We use your personal contact information to communicate with you about your orders, provide customer support. You can opt out of receiving marketing communications by clicking the "unsubscribe" link at the bottom of any marketing email.

 

Your Email Address

We use your email address to send you order confirmations, shipping information, and other important information about your account. You can opt out of receiving these emails by clicking the "unsubscribe" link at the bottom of any email.

 

Credit Cards and Payment Information

Your online payment information including your credit card information is fully encrypted by “Paymob” a legal financial service provider firm which use your payment information to process your orders. We haven’t any access to your payment information.

 

Order Placement Information

We use your order placement information to process your orders and provide you with customer support. We do not share your order placement information with third parties for marketing purposes.

 

Navigation and Click stream Data

We use navigation and click stream data to improve our website and services. This data does not contain any personal information about you.

We May Use Advertising Companies to Serve Ads For Us

We may use advertising companies to serve ads on our website. These companies may collect information about your browsing activity on our website and on other websites. This information is used to show you ads that are relevant to your interests.

 

 

Marketing

We may use your personal information to send you marketing communications about our products and services. You can opt out of receiving marketing communications by clicking the "unsubscribe" link at the bottom of any marketing email.

Who We Share Your Information With

HurryApp Egypt may share your information with the following third parties:

· Our payment processors, who need your payment information to process your orders

· Our delivery partners, who need your delivery information to deliver your food

· Our marketing partners, who help us target our marketing

· Our legal and financial advisors, who need your information to provide us with advice

Your Rights

You have the following rights in relation to your personal information:

· The right to access your personal information

· The right to correct your personal information

· The right to delete your personal information

· The right to restrict the processing of your personal information by send an email to HurryApp to restrict it.

· The right to object to the processing of your personal information, in case of finding un-agreed processing.

· The right to data portability by asking HurryApp via email to provide a copy of your personal data recorded in the system.

· The right to withdraw your consent in case you want to stopped using HurryApp by asking HurryApp via email to withdraw your consent to your your data.

You can exercise your rights by contacting us at contact@hurryapps.com

How We Protect Your Information

HurryApp Egypt takes the security of your personal information seriously. We use a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

How Long We Keep Your Information

HurryApp Egypt keeps your personal information for as long as necessary to provide you with our services, comply with our legal obligations, and resolve any disputes.

Changes to This Privacy Policy

HurryApp Egypt may update this Privacy Policy from time to time. You will be notified of any significant changes to this Privacy Policy.

We may disclose your personal information to third parties in the following circumstances

· To comply with a legal obligation

· To protect our rights or property

· To enforce our terms of service

· To protect the safety of our users

· To comply with a valid subpoena or court order

How Is Personally Identifiable Information Disclosed

We may disclose your personally identifiable information to third parties who help us provide our services. These third parties are bound by confidentiality agreements and may only use your information for the purposes we have authorized.

Cookies

We use cookies to track your browsing activity on our website. Cookies are small files that are stored on your computer. We use cookies to remember your preferences and to improve your experience on our website.

Protection of Your Personal Information

We take measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

· Physical security measures

· Technical security measures

· Administrative security measures

Security

We take steps to protect the security of your personal information. However, no security system is perfect, and we cannot guarantee the absolute security of your information.

Third parties

We may share your personal information with third parties who help us provide our services. These third parties are bound by confidentiality agreements and may only use your information for the purposes we have authorized.

Effective Date

Our Privacy Policy were last updated on 01/11/2023

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@hurryapps.com

Access Sensitive Information.

At HurryApp, we are dedicated to ensuring your privacy. As part of our commitment to optimizing delivery operations, we collect journey navigation data and location information from captains solely for internal use. This data is crucial for improving efficiency and ensuring accurate order fulfillment. We prioritize the security of this information, employing advanced measures to protect its confidentiality. Rest assured, it is never shared with third parties. By joining the HurryApp Captains Team, you consent to the collection and internal use of this data to enhance our services. If you have any privacy concerns or questions, our support team is ready to assist.